Terms of service
Welcome to GeoOrganix
These Terms and Conditions ("Terms") govern your access to and use of the GeoOrganix website, mobile applications, and all related services (collectively, the "Services"). These Terms constitute a legally binding agreement between you and GeoOrganix.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Return Policy. If you do not agree with these Terms, you must discontinue use of our Services immediately.
We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of our Services following any changes constitutes acceptance of those changes.
Acceptance of Terms
Agreement to Terms
By accessing and using the GeoOrganix website, mobile app, or any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
Age Requirement
You must be at least 18 years old to use our services and make purchases. By using our website, you represent and warrant that you meet this age requirement.
User Accounts
Account Creation
To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Accuracy
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. False or misleading information may result in account termination.
Account Security
You are responsible for safeguarding your password and must notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.
Account Termination
We reserve the right to suspend or terminate your account at any time for violations of these terms, fraudulent activity, or any behavior that we deem harmful to our business or other users.
Products & Orders
Product Information
We strive to display product colors, images, and descriptions as accurately as possible. However, we do not guarantee that product displays are error-free. Actual colors may vary slightly due to monitor settings and photography lighting.
Pricing
All prices are listed in the applicable currency and are subject to change without notice. We reserve the right to correct pricing errors on our website. If a product is listed at an incorrect price, we may cancel or refuse to fulfill orders placed for that product.
Order Acceptance
Receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
Order Cancellation
You may cancel your order within 24 hours of placement if it has not yet been processed or shipped. Once an order is shipped, it cannot be cancelled but may be eligible for return according to our Return Policy (damaged items only, within 7 days of delivery).
Payment & Billing
Payment Methods
We accept various payment methods including credit cards, debit cards, digital wallets, and other payment services. By providing payment information, you represent that you are authorized to use the payment method.
Payment Security
All payment transactions are processed through secure, encrypted payment gateways. We do not store complete credit card information on our servers. Your payment data is handled in compliance with PCI-DSS standards.
Billing Authorization
By placing an order, you authorize us to charge the payment method you provide for the total amount of your purchase, including products, shipping, taxes, and any applicable fees.
Failed Payments
If a payment fails or is declined, we reserve the right to cancel your order. You are responsible for ensuring sufficient funds or credit are available. Multiple failed payment attempts may result in account restrictions.
Shipping & Delivery
Shipping Locations
We ship to addresses within India and select international locations. Shipping availability and costs vary by location. Some remote areas may have limited shipping options or additional charges.
Delivery Times
Estimated delivery times are provided at checkout but are not guaranteed. Delivery may be delayed due to weather, customs processing, courier issues, or other circumstances beyond our control. We are not liable for delivery delays.
Shipping Responsibilities
You are responsible for providing an accurate shipping address. We are not responsible for packages delivered to incorrect addresses provided by you. Additional fees may apply for address corrections or re-shipments.
Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier. We recommend inspecting packages upon delivery and reporting any damage or missing items immediately within 7 days.
Intellectual Property
Our Content
All content on our website, including text, graphics, logos, images, product descriptions, designs, and software, is the property of GeoOrganix or our content suppliers and is protected by intellectual property laws.
Trademarks
GeoOrganix and our logo are registered trademarks. You may not use our trademarks without our prior written permission. Unauthorized use may violate trademark, copyright, and other laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without permission.
User Content
By submitting reviews, photos, or other content to our website, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such content for business purposes.
Prohibited Activities
Illegal Use
You may not use our services for any illegal purpose or in violation of any local, state, national, or international law. This includes but is not limited to fraud, harassment, or distribution of harmful content.
Unauthorized Access
You may not attempt to gain unauthorized access to our website, servers, systems, or networks. This includes hacking, password mining, or any other means of circumventing security measures.
Interference
You may not interfere with or disrupt the integrity or performance of our website or services. This includes introducing viruses, malware, or any code designed to damage or interfere with our systems.
Misuse of Services
You may not use our services to impersonate others, create false accounts, manipulate reviews, engage in reselling without authorization, or any activity that violates these terms or harms our business.
Limitation of Liability
Service Availability
We strive to maintain uninterrupted service but do not guarantee that our website will be available at all times. We are not liable for any downtime, technical issues, or interruptions in service.
Product Liability
To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our products or services, including allergic reactions or product dissatisfaction.
Disclaimer of Warranties
Our products and services are provided 'as is' without warranties of any kind, either express or implied. We do not warrant that products will meet your expectations or that the website will be error-free.
Maximum Liability
In no event shall our total liability to you for all damages exceed the amount you paid for the product or service that gave rise to the claim, or $100, whichever is greater.
Indemnification
Your Responsibility
You agree to indemnify, defend, and hold harmless GeoOrganix, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your violation of these terms or your use of our services.
Third-Party Claims
You agree to defend us against any third-party claims arising from your actions, including claims of intellectual property infringement, defamation, or violation of rights of publicity or privacy.
Governing Law & Disputes
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of courts in Mumbai, India.
Dispute Resolution
In the event of any dispute, we encourage you to contact us first to seek an amicable resolution. If a dispute cannot be resolved informally, it may be submitted to binding arbitration in accordance with Indian arbitration laws.
Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Additional Legal Terms
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and GeoOrganix regarding your use of our Services and supersede all prior agreements and understandings.
Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver of these Terms must be in writing and signed by an authorized representative of GeoOrganix.
Assignment
You may not assign or transfer these Terms or your rights and obligations hereunder without our prior written consent. We may assign these Terms to any successor or affiliate without restriction.
Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemic, natural disasters, labor disputes, or government restrictions.
